Archives: Volunteer Spotlights

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Meet Anne Jessee and Frankie B

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volunteer Anne Jessee and her dog Frankie B

Anne Jessee and her American Kennel Club therapy bulldog, Franklin, have been volunteering with Homeland Hospice for nearly a year.

Therapy dogs (like Franklin) go with their handlers (like Anne) and volunteer in different settings such as schools, or in this case, hospice programs. Spending time with pets has been known to help divert a patient’s attention away from their illness, increase happiness and reduce anxiety.

“It is important to me to give back and I enjoy volunteering my time to help others,” says Anne.  “When someone is nearing the end of their life, their remaining days are precious and I feel privileged to be a part of making those days special.”

Homeland Hospice has offered pet therapy to hospice patients since they began serving the southcentral Pennsylvania region nearly a decade ago.

 

More about Anne

When Anne isn’t volunteering her time with Homeland, she can be found writing – as she is a recently published author. And who do you think her book features?

You guessed it! It is none other than Frankie Benjamin Jessee (Frankie B.), who Anne describes as “a typical bulldog with a not so typical life and not so typical friends.”

Anne began her love of writing in 8th grade and it is something she has always been passionate about. It wasn’t until recently that Anne decided to take the leap into book writing. “It was my husband who encouraged me to get published,” Anne says.  “He and I both believe you need to find what you like to do and run with it.”

 

Frankie in the Farmyard

book cover of frankie in the farmyardAnne’s book, Frankie in the Farmyard, unlocks the true beauty of a blended family and proves that, although we might look different on the outside, deep inside we all just want to be loved…like Frankie.   To tell the story, Frankie takes you on a farmyard adventure with all of his farmyard friends.

“The message of the book is timeless,” Anne says.  “Every child needs to know that they are loved. And who doesn’t like a dog?”

Frankie in the Farmyard is available on Amazon and also on Frankie’s website.  You can also keep up with Frankie’s adventures by following him on Facebook.

To learn more about Homeland Hospice’s pet therapy program and how it can help you or a loved one, please contact us at 717.221.7890.

Meet Lisa Fetter and Ruby

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Lisa Fetter and RubyLisa Fetter, a lifelong Dauphin County resident, is a Social Worker for Homeland HomeHealth.

Lisa graduated from La Salle University, where she played Division One Field Hockey, with a bachelor’s degree in social work.  “Go Explorers!”   Lisa also earned a master of social work degree from Millersville University.

She chose her career because she enjoys helping others.  “I have always tried to go above and beyond to help others in need. It is inspiring to help people get on the right path after they had to overcome so many barriers in life.”  Lisa believes that every day in her field is a different learning experience. “It teaches me the true value of life and challenges me in ways that few other careers will.”

“I chose to work at Homeland because I always heard such great things about them. I wanted to work for an employer where I woke up every morning looking forward to going to work. A job that you love gives you motivation to meet your goals and expectations not only for yourself and employer, but most importantly for your patients.”

While Lisa’s responsibilities are geared toward home health, she is being cross-trained for hospice care.  “We are starting a palliative program which allows me, as the social worker, our nurse, and an aid to continue caring for patients who choose to transition to hospice.”

 

That is where Ruby enters the picture.

Lisa has also become a Homeland Hospice volunteer, and is training her dog Ruby, a cava-poo, to become a certified therapy dog for our hospice patients. Ruby, along with Winston, also a cava-poo, and Freya, a collie, are Lisa’s fur children, and this is Lisa’s first experience training a therapy dog.

“Pet therapy or therapy dogs help our palliative and hospice patients cope with their terminal prognosis. Petting an animal has been known to release endorphins in the brain which can help calm someone who is struggling to cope. Spending time with pets can have a positive impact by drawing attention away from pain or problems and focusing it on the animal.”

Homeland has two other pet therapy volunteers, Franklin and Rusty, who travel with their handlers (also hospice volunteers).  Homeland Hospice has been using therapy dogs since its inception nearly a decade ago and will continue this complementary therapy that enhances a patient’s quality of life when it matters most.  Dog is truly man’s best friend.

Volunteer spotlight: Andy and Sherry Lank

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hospice volunteers sherry and andy lankIn 2012, Andy Lank’s parents died within eight months of each other. In the midst of caring for them and then grieving their deaths, Andy and his wife, Sherry, found consolation from the people of Homeland Hospice.

“They really helped us through the grieving process and were able to ask the right kinds of questions that helped us process everything,” says Andy. “They make you feel comfortable to talk about grieving.”

Today, Andy and Sherry Lank, of Enola, are mainstays among the dedicated volunteers of Homeland Hospice.

“We were extremely pleased with the care and comfort Andy’s parents received,” says Sherry. “We wanted to be a part of it and give back.”

The hospice movement, founded by volunteers, continues to rely on dedicated people who share their time, talents, and compassion. Andy and Sherry bring the perspective of caring for loved ones at the end of their lives and finding comfort and support through Homeland Hospice.

“Helping people who are at the end of their lives makes you forget about your own aches and pains and problems,” says Sherry. “It’s hard to be . . .” She pauses, looking for the word.

“Sorry for yourself when you see the condition of someone else,” says Andy, completing the sentence.

Sherry, who started volunteering in 2012, helps Homeland Hospice patients with whatever they need, whether it’s getting groceries, reading out loud, or sitting and talking.

“One woman I visited, we’d sit and watch Hallmark movies,” she says. Sherry also helps with paperwork, freeing staff “to do more important things.”

Andy started volunteering in January 2015, after retiring from a career in installing and servicing dental equipment. Homeland Hospice personalizes services to the needs of families and patients, he says, and they understand that “everybody deals with grief in their own way.” He has helped with administrative work, built a storage shelf, and visited patients.

A U.S. Navy veteran, Andy also joined a new initiative to honor hospice patients who are veterans. He goes to them, wearing a Navy veteran’s hat, and reads a certificate recognizing their service.

“It makes me feel good to see that sparkle in their eye when you mention their military service and they see another vet honoring them,” Andy says. “It feel goods to touch their lives.”

Together, Andy and Sherry participate in Homeland Hospice fundraisers and events. He was the hot dog guy for the hospice yard sale. She went Christmas caroling to patients’ homes. The Lanks “help in so many different ways,” says Leanne Porterfield, Homeland Hospice Coordinator of Volunteers. “They’re always willing to jump in and help whenever we ask.”

Andy credits Sherry with bringing her upbeat and inquisitive nature to Homeland Hospice. Sherry says that Andy, with his infectious laugh, “is the kind of guy you just want to be around.”

When it comes to Homeland Hospice, both are ready to do whatever needs to be done.

“I hate to say no to them,” says Sherry, “because they never say no to us.”

Volunteers, a Key Part of Homeland Hospice

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hospice volunteer Claudia Diane BrownHospice care in America was founded by volunteers and remains a core part of the strength, support, services and comfort that hospice continues to provide to patients and their loved ones. Indeed, Medicare regulations require that hospices have trained volunteers for the services they deliver to individuals and families.

At Homeland Hospice, our trained, dedicated and caring volunteers help support individuals and their families in their homes. Assistance may include aid with light housework, preparing small meals, running errands or otherwise providing respite to family caregivers and comfort and companionship to patients.

Other Homeland Hospice volunteers provide key office administrative support, allowing our professional staff to spend more time focused on serving individuals and families rather than on paperwork.

They are trained to watch for signs and symptoms of life-limiting illnesses and help patients cope with loss, grief and bereavement – as well as the simple act of really listening.

Homeland Hospice just would not be the same without our dedicated, trained and committed volunteers.

 We’d like you to meet a couple of them now to learn why they volunteer at Homeland Hospice and how this experience enriches their lives, as well as the lives of the individuals and families they serve.

 

Working behind the scenes so Homeland Hospice staff can remain on the front lines

Claudia Diane Brown has a knack for organization and she has a love of serving her fellow man. The Capital Blue Cross retiree combines these assets as an administrative volunteer in the Homeland Hospice office.

Claudia came to Homeland after hearing about its work from her substitute church pastor, the Rev. Anne Myers, who also happens to be Homeland Hospice’s spiritual counselor.

“She spoke to our Sunday school about hospice and the need for volunteers,” Claudia recounts. “I ended up getting three more people to come and volunteer with me. From the very beginning, from the very first day, all the Homeland Hospice people were so compassionate, so friendly and so willing to let you know you are appreciated.”

Claudia, who has volunteered for more than a year, assists with administrative work, mailings, filing, preparing patient notebooks and other paperwork. She compiles the blank patient booklets, adding all the necessary forms, pamphlets and papers so the intake folders are ready when the nursing staff needs them.

This year, Claudia plans to help with Homeland Hospice’s membership mailings, its donor outreach and fundraising.

“It is just a very nice atmosphere, and it makes you want to help out,” said the 67-year-old. “I joyously go every week. It is just so gratifying to be doing something and making a difference and being appreciated.”

There’s also a personal side to her dedication to hospice.

“My mother had hospice. She had it in her home,” Claudia says. “I just always felt I wanted to give back. Whatever I can do to lighten the load of those who serve the patients, so they have more time with the patients, is what I want to do. Whatever they need, I am happy to help them with.”

 

Being there for a family in need is its own reward

Keith Rockey often wonders how it is, that although he is the volunteer helping an individual and his loved ones, he feels like the one being rewarded.

This is the gift of being a Homeland Hospice volunteer. Keith ventures into the homes of patients to provide comfort, companionship, respite – pretty much anything the family might need.

The 73-year-old says he learns something profound about the gift we call life from every patient and family he helps.

“The families are so thankful for what I do,” Keith says. “But I get so much from them. I am so blessed to receive it.”

Keith usually volunteers a couple of days a week, spending at least three or four hours at a time with a patient. During that time he does light housework, runs errands and simply offers companionship.

After each visit, he finds his spirit is lifted a little higher.

“When I leave their home, I am more fulfilled than they can ever imagine,” Keith says. “I am filled with grace. I learn a lot from the patients and the families. I learned a lot about love. All I can say is it is so fulfilling to me. I receive more from them than they receive from me. It’s redemption, I guess you could say.”

 

The demand for hospice volunteers will only increase

The hospice movement will continue to grow to meet the increasing needs for this vital, dignified, life-affirming service on the strength and support of volunteers.

“Hospice will only grow,” predicts Keith, who has been volunteering for 13 years, two of them with Homeland Hospice.

“I think hospice will only get bigger and need more volunteers,” he adds. “The future for hospice in this country is unbounded. We are all going to face the end of life. And hospice is the way to do it.”

But far from being dominated by death, the hospice philosophy and the hospice volunteer spirit are about validating and enriching the life that is left.

“Don’t fear it,” Keith urges prospective hospice volunteers. “And don’t sell short that you can’t do it. We are fearful of things we don’t know much about. And we fear death, and we don’t want to be around people who are dying. I was the same way. But you don’t know, you really don’t know.”

Because life abounds in hospice.

Says Keith: “Of all the years I have volunteered, I have not heard one complaint or one person who was ‘down’ because they are dying. A lot of them reminisce about their life, and they are glad to do it in a happy way. It’s very graceful.”

Equally graceful are our dedicated Homeland Hospice volunteers who give so freely of their time and talents to strengthen and reaffirm the spirit of the hospice movement.

In the process, they lighten the load and brighten the spirit of individuals and their families who are facing life’s ultimate transition.