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Superheroes and Friends: Nurses Find Calling in Helping Others

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superheroes wear scrubs

There are careers and then there are callings. For nurses at Homeland entering the profession is not based on earning potential or job benefits; it is founded on a passion to help others. From caring for residents at Homeland Center to home visits, nurses have a unique and extraordinary opportunity to change a patient’s life and be by their side to assist with their health care needs. Through their time together, nurses form friendships and unshakable bonds with patients and their families.

Two of Homeland’s outstanding and compassionate nurses include Hannah Miller and Cathy Whiteside, who serve hospice patients and their families. Their personal story’s of human connection through their work mirror those of Homeland’ impressive nursing staff.

Hannah Miller, BSN, RN has been a nurse with Homeland Hospice for more than four years. Homeland Hospice is a hospice program that serves communities throughout Central Pennsylvania. Prior to working for Homeland, Hannah was an intensive care nurse (ICU). Her time with patients was limited, and she found herself drawn to those she couldn’t save. When her patients were facing their final days, she wanted to be by their side.

“I realized I had a calling for end-of-life care,” Hannah says. “Becoming a hospice nurse is the most rewarding decision of my life.”

hannah miller, homeland hospice nurseFor hospice nurses like Hannah, every day starts with a routine of scheduled visits but plans easily change based on the health challenges of patients. Finding the balance between these two important priorities keeps each day different than the one before and allows nurses to be there for patients and their families when help is needed most.

“I get to know my patients through my work,” Hannah adds. “By knowing their interests and personalities, I strive to bring them peace at the end.”

In December, Hannah was caring for an elderly gentleman in his final days of life. Because of COVID-19 safety protocols, his extended family was unable to be by his side. Hannah helped arrange for his friends and family to sing Christmas carols outside of his window. With his limited mobility, he managed a small smile and whispered “thank you” to Hannah. The patient died that night.

“I’ll never forget that precious moment,” Hannah says. “I believe he changed my life far more than I could ever change his.”

After years of working in the field as a nurse, Cathy Whiteside, RN, BSN, recently moved in the role of assistant director of clinical services for Homeland Hospice. In this role, she supervises the nursing staff, helps with training and fills in when needed with patients. Through her nursing tenure, she has seen first-hand the demand for nurses increase to keep pace with the aging demographic of the region.

“The need for nurses has never been greater,” Cathy says. “This demand is an opportunity for people to enter a rewarding career.”

Like Hannah, Cathy fondly remembers the relationships she formed during her many years working with patients. As a native of Harrisburg, she often personally knew her patients from her church or neighborhood.

“My presence brought my patients an added level of comfort,” Cathy adds. “It was a privilege to care for them in their final days.”

The past year has challenged nurses everywhere as social distancing measures prevented many family members from comforting their dying loved ones. The Homeland team acted with added creativity and compassion to fill the void many patients faced.

“I am so proud of my fellow nurses at Homeland,” Hannah says. “They have done an amazing job caring for patients and one another.”

To learn more, please contact Homeland Hospice at (717) 221-7890.

A Career of Empathy and Kindness: Debbie Klinger to Retire from Homeland Hospice

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Debbie Klinger - Retired RN and Homeland Hospice DirectorAt the end of February, Debbie Klinger, RN and Director of Homeland Hospice, retired following her nearly eight-year career with the organization. Homeland Hospice is a nonprofit hospice program that serves communities throughout Central Pennsylvania.

During her tenure, Debbie has strived to embody the heart and soul of the hospice mission while working with patients and families. Through her leadership, she has created a team that practices empathy and kindness while delivering the highest quality care.

Debbie knew she wanted to be a nurse early in life. She learned she was accepted into Geisinger Medical Hospital’s School of Nursing on the same day she learned she was expecting her first child. Debbie put her aspirations of a nursing career aside while she raised her children. When her sons reached their teenage years, Debbie decided to begin her nursing education.

“I became a student as a single mother at age 38,” Debbie says. “My passion for nursing never waned and my determination to achieve my goal grew stronger.”

After working many years in management with other hospices, Debbie joined Homeland Hospice as the Assistant Director of Clinical Services. She later advanced into her current position. While Debbie has been part of many successful projects and events, her legacy is the creation of strong teams committed to consistent and compassionate care.

“I’m proud to work with a team of dedicated professionals who believe the patient comes first,” Debbie adds. “I believe this is the hallmark of our organization.”

Kris Crockett Portrait - Our TeamOne of those dedicated team members, Kris Crockett, RN and Assistant Director of Clinical Services of Homeland Hospice, will move into Debbie’s role. Kris has been part of the Homeland team for more than nine years. She started as an on-call weekend nurse and began working as the assistant director of clinical services in 2017.

Over the past few years, Kris has worked tirelessly to reduce the organization’s pharmacy costs while continuing the highest quality of care. This process has included daily research of the cost of prescriptions along with educating the hospice team about medication changes.

Like Debbie, Kris believes in building strong teams by focusing on the mission of the organization while never losing sight of the little things about the job, which can culminate into a big difference.

“Our nurses often check in with one another during stressful times,” Kris says. “These small acts of kindness aren’t in their job description, but build lasting bonds between team members.”

As Debbie’s retirement nears, her commitment to Homeland Hospice will continue. Debbie and Kris are proactive planners who are committed to working together as a team to ensure the transition is seamless.

“I’m proud of my years with Homeland,” Debbie says. “I’m confident Kris will continue to lead the organization with vision and compassion.”

Homeland Hospice serves 14 counties throughout central Pennsylvania, providing end-of-life care either in a person’s home or wherever they reside, including nursing facilities. Homeland staff is closely involved as death approaches and may be present at the time of death. This is one of hospice’s greatest strengths – helping the patient and loved ones cope as a person approaches life’s end.

To learn more, please contact Homeland Hospice at (717) 221-7890.

Homeland’s Bereavement Team Offers Comprehensive and Compassionate Support

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Noelle Valentine, MSW, LSW - Bereavement Team

Noelle Valentine, MSW, LSW

Learning how to navigate the unchartered waters of grief after the death of a loved one requires a strong support system and the development of coping mechanisms to find hope for the future. Homeland Hospice provides a holistic approach to grief support using a team of compassionate counselors. Homeland Hospice is a nonprofit hospice program that serves communities throughout Central Pennsylvania.

Recently, Homeland Hospice reorganized its bereavement counseling team after longtime counselor Brian Medkeff-Rose retired after 28 years of service. Noelle Valentine, MSW, LSW, now serves as the lead bereavement counselor and Alexis Conkle, MSW, provides administrative support while Noelle mentors her to learn the hands-on demands of the job. Alexis looks forward to taking on counseling duties as her time with Homeland progresses.

For Noelle and Alexis, the team partnership and their shared dedication to Homeland provides a strong foundation to help patients and families during their grief journey.

“Bereavement support is rewarding work,” Noelle says. “I’m humbled by the strength and compassion I learn from every family.”

While the steps of grief may form a pattern to healing, everyone’s process and timing is tied to his/her personal story. Through the shared understanding of loss, many people find comfort in Homeland’s bereavement support groups, while the individual process of handling heartache can often best be addressed through individual counseling. The duality of support needed on a pathway through grief is why Homeland offers one-on-one consultations and support groups.

While Alexis is new to her role, she has been part of the Homeland team since 2018 when she started as an intern. After earning her degree, Alexis was a social worker with Homeland before transitioning to the hospice bereavement team.

Alexis Konkle, MSW - Bereavement Team

Alexis Conkle, MSW

“I look forward to working directly with families and helping them through the challenges of grief,” Alexis says. “I admire the strong bonds the Homeland team forms with families, as it makes this work a calling and not a job.”

For many people, the grieving process has become more difficult because of social distancing measures in place through the COVID-19 pandemic. Noelle connects with clients via phone calls instead of in-person visits. During these calls, she not only focuses on the grief caused by loss, but the added loneliness of isolation.

During the winter months, Homeland’s popular men’s breakfast series and women’s luncheon series have been placed on hold. During the summer months, the groups met outside where they could socially distance and still spend time with one another.

For many people, comfort is found through the consistency of these support groups. It’s not uncommon for strong friendships to form during this time together. Support group sessions focus on the various stages and aspects of grief. Most importantly, the meetings provide a safe space for people to be around others who understand what they are experiencing.

Noelle and Alexis find their new partnership to be a rewarding learning experience. As Alexis learns new components of her position, her questions and observations spark a new perspective in Noelle. Together, the team is committed to providing the most comprehensive support possible.

“We understand healing takes time,” Noelle and Alexis remark. “We will walk with you through your bereavement journey.”

Homeland Hospice’s bereavement support program is available to the bereaved of Homeland’s patients as well as anyone in the community who is experiencing grief.

To learn more, please contact Noelle Valentine at Homeland Hospice at (717) 221-7890.

Brian Medkeff-Rose to Retire After Decades of Compassionate Leadership

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Brian Medkeff-Rose, M.Div., M.A., Bereavement Counselor at Homeland HospiceAt the end of October, Brian Medkeff-Rose, M.Div., M.A., Bereavement Counselor at Homeland Hospice, will retire after more than 28 years of compassionate leadership. During his time with Homeland, Brian has implemented innovative approaches to reaching and supporting the bereaved. His deep well of empathy and support has helped countless people find new purpose amidst the pain of loss.

Brian graduated from the Methodist Theological School in Delaware, Ohio. He was ordained by the Christian Church (Disciples of Christ), and obtained his clinical pastoral education from Bethesda Hospital in Ohio, which prepared him to work in acute care, outpatient care and long-term care, as well as elder services, home health and hospice care. Brian’s clinical pastoral work led him to Harrisburg and, ultimately, to Homeland Hospice. Homeland Hospice is a nonprofit hospice program that serves communities throughout Central Pennsylvania.

“I kBrian Medkeff-Rose at the Homeland Hospice 5knew immediately Homeland was where I belonged,” Brian says. “I’ve been proud to be part of a team approach to care. Social workers, physicians, nurses’ aides, volunteers – we have all worked together to help those in need.”

As a bereavement and spiritual counselor, Brian has used an out-of-the-box approach to create a path forward for individuals experiencing loss. Several years ago Brian launched the Men’s Breakfast and Women’s Luncheon Series, which provides a monthly platform for individuals to connect with others on a similar path. Through these events, strangers become friends by sharing a safe space to speak about their journey of grief.

In 2019, Brian helped organize “A Journey from Hops to Beer: The Grief Path” for individuals in Homeland’s bereavement program. At the event, Brian discussed the similarities in the journey of grief to the process of making beer. Both take time and patience. At the event, individuals at different points in the grieving process talked about their experiences and offered each other support.

Brian Medkeff-Rose decorating for Christmas“We never stop grieving,” Brian says. “The amount of time since the death of your loved one does not matter. It’s always okay to cry.”

In addition, Brian has helped incorporate messages about the grief process into Homeland Hospice’s Annual Memorial Walk and 10th Anniversary Event, “Guitars, Gifts & Gratitude,” held last November.

“I am so fortunate to have worked alongside of Brian,” says Noelle Valentine, MSW, LSW, Bereavement Counselor for Homeland Hospice. “He has given me the foundation to serve our patients and their families with a servant’s heart.”

At the core of Brian’s outreach exist a simple message of love, self-care and the acceptance of transformation as part of the grieving process.

“Brian’s love and passion for his work is contagious,” says Mary Peters, MSW, Assistant Director of Social Services for Homeland Hospice. “He will be greatly missed by our staff and hospice families.”

“It’s been a privilege to know our patients and families and support them through their life-changing journeys,” Brian adds. “They will always have a special place in my heart.”

Homeland Hospice’s bereavement support program is available to the bereaved of Homeland’s patients as well as anyone in the community who is experiencing grief. Bereavement support group meetings also are held on a rotating schedule throughout the year.

To learn more, please contact Homeland Hospice at (717) 221-7890.

Finding the Hope in Hospice … for 10 Years

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Myra Badorf, Assistant Director of Development for Homeland HospiceMyra Badorf is the Assistant Director of Development for Homeland Hospice and on August 16th celebrated her 10-year anniversary. Upon looking back, she shares her thoughts with us.

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“Caregiving often calls us to lean into love we didn’t know possible.” ~ Tia Walker, author

I’ve worked for Homeland Hospice for 10 years now … never on the front lines like so many of my colleagues, but never far from the heartbreaking stories of untimely and sometimes tragic deaths, to the beautiful descriptions of the passing of an elderly person who lived a good life full of love of family, success in a career, a strong faith and peace … even welcoming death in the end.

My mother is 89 and my father is 88, and my family and I are blessed to still have both in our lives. Plus, I have never had anyone close to me ever needing the services of hospice. But I too know that it is a matter of time. With two parents looking at the doorstep of 90, I expect it now, and I will welcome the support hospice services have to offer when that time comes.

Here at Homeland Hospice I have the good fortune of reading the letters and cards of thanks that we receive from the many family and friends of those we have cared for over the years. Many of them include a monetary donation as a way to express their appreciation and gratitude, for which we are thankful.

These letters make me proud of the people I work with—our nurses, social workers, aides, chaplains, volunteers. All of them deal with important life issues daily, never wavering from this calling of hospice. I don’t know what burdens they carry for our patients, how it effects their off hours, or their health, but what I do know—to do this, they must have what we refer to as “the heart of hospice.” You see, it takes a special person, especially in the medical field to do this kind of work. Nurses are trained to heal. They are also trained to solve problems—which is an essential skill for anyone providing hospice care. In most cases healing will not come, but the opportunity to ensure a peaceful, pain-free death, managing complicated symptoms … well, our staff are second to none.

“Death is not the enemy sir, indifference is! You treat a disease, you win, you lose. You treat a person, I guarantee you, you’ll win, no matter what the outcome.” ~ Patch Adams