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Homeland Hospice CNA Angie Bucci: Service from the Heart

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Homeland Hospice CNA Angie BucciAngie Bucci of Shippensburg has a heart for hospice work. She enjoys connecting with her patients and their families to provide the most compassionate care possible. For more than 12 years she has worked as a Certified Nursing Assistant (CNA) for Homeland Hospice, a nonprofit hospice program that serves communities throughout central Pennsylvania. For Angie, her career is not about a job to do. It is an opportunity to connect with others to profoundly change a person’s life through kindness and support.

Angie joined the Homeland team after working and caring for patients in the hospital setting. While she appreciated the training she received, the pace of hospital work did not provide time to connect with individual patients and meet their direct needs. She has found Homeland Hospice to be the perfect match to her skills and interests.

“I love the one-on-one time I have with patients,” Angie says. “I feel I can truly provide the help and friendship they need.”

Over the years, Angie has gotten to know many patients well and form lasting bonds with them and their families. In her role, she spends about an hour with each person during each visit, during which she has conversations and learns what is on their minds and in their hearts.

“This work is very rewarding,” Angie adds. “It feels good to help people.”

Homeland Hospice CNAs are an integral part of the care team and often get to spend the most time with patients. They provide personal care with tasks like bathing and grooming, remind patients about medications and assist with light housekeeping. All services are customized to meet the individualized needs of patients and their families.

The role of CNAs and the importance of increasing the number of people in the profession has skyrocketed as the Baby Boomer generation ages. To help meet this need, Homeland has developed an accredited CNA training program to develop current talent at Homeland as well as recruit and train new employees for all of Homeland’s work, which includes Homeland Center, Homeland HomeHealth, Homeland HomeCare and Homeland Palliative Care.

Angie recommends that anyone who has a passion for serving others consider this path as a potential career.

“It is all about heart,” Angie says. “I love what I do.”

For more information about Homeland’s CNA training course, call (717) 221-7797.

Aimee Schmoltze Called to Hospice Work After Seeing Its Impact Firsthand

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Hospice Employee Aimee SchmoltzeWhen Aimee Schmoltze’s mother began receiving hospice care, she saw the impact of the program on their family. Over a 14-month period, Aimee, her mother and their family developed emotional bonds with the hospice staff who provided compassionate care during a very difficult time. This was a formative experience for Aimee. Amidst her grief, she felt called to the work of hospice. Today, Aimee is a registered nurse and case manager for Homeland Hospice, a nonprofit hospice program that serves communities throughout Central Pennsylvania.

Aimee’s career began as a medical assistant. While she loved her job, she wanted to have a greater impact on the lives of her patients and decided to become a registered nurse. As a registered nurse and case manager for Homeland, she meets patients at the beginning of their journey with Homeland. She assesses their needs, orders any needed medical supplies and creates a care plan for aid.

This initial meeting is often very overwhelming for patients and their families as they come to terms with the severity of the patient’s medical condition. During this emotional time, Aimee is there to provide a calm, comforting presence.

“I assure patients they are not alone,” Aimee says. “We will be there every step of the way.”

Caring for the broad spectrum of needs patients face including their fears, concerns and worries is what Aimee loves most about her job. This was the life-changing work she saw when her mother was in her final months of life. Aimee understands the journey also includes families and the struggles they face during this time.

“I can see the relief on their faces when I relieve the pain their loved one is experiencing,” Aimee adds. “Open communications and education can wash away the worry caregivers experience.”

In her role, Aimee finds that many people don’t understand the breadth and scope of hospice services or the philosophy behind the hospice approach. Hospice care is available to a patient when a medical cure is no longer possible or a decision to stop aggressive treatment has been made. Homeland Hospice helps patients live as fully and comfortably as possible by providing symptom and pain relief; care services and therapies; spiritual support; and on-call support.

For Aimee, the dedicated time she spends with patients and the bonds she forms with them and their families fills her heart and soul with gratitude.

“I love this work,” Aimee says. “I am doing exactly what I was put on Earth to do.”

For more information, call Homeland Hospice at (717) 221-7890.

The Unsaid Reward Speaks the Loudest for Kristine Crockett

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Kristine (Kris) Crockett, RN, CHPN, Director of Homeland Hospice and Homeland Palliative CareKristine (Kris) Crockett, RN, CHPN, Director of Homeland Hospice and Homeland Palliative Care, approaches life with an open mind, always looking for opportunities to serve others. For more than 25 years, she has provided compassionate end-of-life care as a hospice nurse and administrator. The road to her current role with Homeland has been filled with gratifying experiences beginning with her service in the Army. As a proud veteran, Kris feels a special bond with the veterans served by Homeland Hospice.

Kris entered the Army when she was 17 years old, after achieving an impressive score on the Armed Services Vocational Aptitude Battery (ASVAB) test, which is administered in high school to identify candidates for military service. At the time, Kris was unsure what type of career she wanted to pursue and decided to serve our country while learning a vocation. As a minor, Kris needed the approval of her parents.

“My family was very supportive,” Kris says. “This was the start of a new chapter in my life.”

Kris intended to serve in the Army Reserves, but soon decided to enlist for active duty. Her original goal was to enter medic training, but there were no openings at the time. Instead, she entered military policing and eventually became a guard at a correctional facility in California. During more than nine years in the Army, Kris lived in Texas, Honduras, South Korea and California.

“My time in the service was so rewarding,” Kris adds. “I formed friendships that still exist.”

Often, it was the unsaid thank you or acknowledgement of a job well done between colleagues that spoke the loudest to Kris. Words of gratitude or praise were simply understood between her military brethren.

Following her time in the Army, Kris returned to central Pennsylvania and pursued a medical career. She became a licensed practical nurse and began working as she raised her children. Over the years, she earned her associates degree and her Bachelor of Science in Nursing (BSN).

In the early 1990s, Kris worked as a nurse at York House Hospice, which provided compassionate end-of-life support for people dying of AIDS. At the time, York had one of the highest populations of AIDS patients in the state. Far too many people had no place to die with dignity, medical care and unconditional support. York House Hospice was a beacon of hope for the people it served.

Kris joined Homeland Hospice in 2012 as a weekend on-call nurse. She quickly found the same connection she had with her colleagues in the Army with her patients and their families. She didn’t need to hear the words of gratitude spoken, for she could see it in the eyes of those she helped.

“I have always connected with my patients and their families,” Kris says. “It is a powerful bond.”

Since 2012, Kris has advanced in her career and also helped Homeland expand its comprehensive continuum of services to include palliative care.

Kris is particularly proud of Homeland’s We Honor Veterans program, created by the National Hospice and Palliative Care Organization (NHPCO) in collaboration with the Department of Veterans Affairs (VA). The program works to improve the quality of health care for all who served. Whenever possible, Kris strives to connect with veterans receiving care to thank them for their service. This unique connection is one of the many reasons Kris feels a call to service at Homeland.

“This is the most rewarding job I have ever had,” Kris says. “I love this work.”

Homeland Hospice is a nonprofit hospice program that serves communities throughout Central Pennsylvania. For more information, contact Homeland Hospice at (717) 221-7890.

Called to Serve Others: Meet Volunteer Coordinator Tamara Jaroszewski

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Homeland Volunteer Coordinator Tamara JaroszewskiAs a young woman, Tamara Jaroszewski of Harrisburg experienced the profound impact of hospice services when her sister died of breast cancer at age 40. For Tamara, hospice work became a beacon of hope and inspiration. She felt called to help patients during their end-of-life journey. Her call was recently answered when she joined Homeland’s Hospice team as the volunteer coordinator. Homeland Hospice, a nonprofit hospice program, serves communities throughout Central Pennsylvania.

“I proudly do this work in honor of my sister,” Tamara says. “I couldn’t imagine doing anything else.”

Tamara joined Homeland after working as a volunteer coordinator for a large hospice organization that served a sizable region. Her work with Homeland gives Tamara the opportunity to build relationships with patients and their families and the dedicated cadre of hospice volunteers. Homeland’s life-changing work is made possible by volunteers who share their time and compassion with others. From working directly with patients to helping with administrative tasks, volunteers are the lifeblood of the organization.

“I am getting to know our volunteers personally,” Tamara adds. “I am overwhelmed by their kindness and dedication to our work.”

Many volunteers find personal satisfaction from the relationships formed through patient visits. Often, patients think of volunteers as an extension of their family. Tamara helps support these relationships and assists volunteers to ensure they feel supported in their roles. When a volunteer returned to her scheduled patient visits after a reprieve to grieve the death of her father, Tamara was by her side.

“I knew her first visit back could be difficult,” Tamara says. “We approached it as a team.”

While Tamara has been with Homeland for only a few months, she is impressed by the longevity of service and creativity volunteers bring to their work. Many individuals have dedicated years to the organization and continue to raise their hands to take on new and different projects to bring comfort to patients and their families.

Tamara is excited to see more people participate in My Life, My Legacy, which gives hospice patients an opportunity to tell their life story to a volunteer who records the responses and allows the family to add their thoughts and recollections, as well as photographs. The end result is a printed book for the patient to help him/her find peace, and pride in his/her life story. The book also helps families preserve memories after their loved one dies.

“The books are beautifully written,” Tamara adds. “Our volunteers put their heart and souls into these projects and it shows.”

As Tamara grows in her tenure with Homeland, she looks forward to shepherding new projects as they evolve to benefit patients. For her, each day is a new and wonderful opportunity to build on Homeland’s rich history of service.

“You know when you are in the right place,” Tamara says. “I feel I was destined to do this work.”

For more information on volunteer opportunities with Homeland Hospice, call Tamara at (717) 221-7890.

Homeland Social Workers Make the Puzzle Pieces Fit

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Amanda Williams, Daniqwa BucknerWhat do social workers do? At Homeland, they help families navigate the complexities that are often involved with caregiving.

“The hard work shouldn’t be on the family,” said Homeland social worker Amanda Williams. “They should just be coming to visit their loved ones. They shouldn’t have to worry about the other stuff. The hard work should be on us.”

March is Social Work Month, a time to recognize social workers and their dedication to serving as advocates to those in need. Homeland Center’s social work office is led by Director of Social Services Daniqwa Buckner and her assistant director Amanda. Together, they ensure residents and families feel at home.

Daniqwa joined Homeland in October 2020. She earned her bachelor’s degree in social work from Messiah University and her master’s from Temple University.

Amanda knew from childhood when her parents struggled to find care for her ailing grandmother that she wanted a career in social work. Originally from Souderton, she earned her bachelor’s degree from Elizabethtown College and her master’s from Marywood University.

Daniqwa and Amanda describe social workers as connectors. They meet with residents when they first come to Homeland, whether for a long-term or short-term rehab stay. Navigating the system means linking residents with people and resources inside Homeland — dietitians, therapists, unit managers, and activities. The introductions provide assurance that needs are taken care of and that there’s always someone to turn to.

Amanda is often the social worker helping residents who come to Homeland for short-term rehab stays. When they are discharged, she puts together the puzzle pieces of home health care, therapy and insurance, working longstanding connections with Homeland at Home and other providers in the community to ensure a safe and productive transition.

“Whatever comes next, we want them to have the best quality of life,” said Amanda.

Strong communication skills are essential in social work. Amanda makes it clear to families that she wants to know about a resident’s needs “in the moment” when they can be addressed quickly and efficiently.

Social workers are also detail-oriented multitaskers, attuned to subtle changes and differing needs. At Homeland, they are key team members, reviewing residents’ daily well-being. They work with assistant directors of nursing, admissions, quality assurance and activities, and therapy. Constant communication with unit managers creates a “buddy system” that keeps everything focused.

“There are multiple components to every resident,” said Daniqwa. “There’s no black and white. There are gray areas, so you have to think out of the box and be flexible to make it a full picture.”

Social Work Month, sponsored by the National Association of Social Work, is a time for recognizing the hard work of social workers and their role “beside the families, fighting the battle,” in Daniqwa’s words. They are highly educated professionals who must earn 30 credit hours of continuing education every two years to maintain licensure.

Those credits keep social workers updated on the latest research in elder care. Their knowledge of dementia and behaviors equips them to educate families about changes a loved one may experience.

In one recent case, the wife of a new resident was struggling to understand her husband’s dementia diagnosis. Daniqwa helped guide her through getting to know the new person he had become.

“We helped her understand that it’s not him, it’s the disease,” said Daniqwa. “She told us that the education we provided helped create some ease in her.”

The care social workers provide for the families of Homeland residents and patients brings comfort directly to the residents and patients.

“They’re more relaxed because their family members are relaxed,” said Amanda.