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Homeland’s Bereavement Team Offers Comprehensive and Compassionate Support

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Noelle Valentine, MSW, LSW - Bereavement Team

Noelle Valentine, MSW, LSW

Learning how to navigate the unchartered waters of grief after the death of a loved one requires a strong support system and the development of coping mechanisms to find hope for the future. Homeland Hospice provides a holistic approach to grief support using a team of compassionate counselors. Homeland Hospice is a nonprofit hospice program that serves communities throughout Central Pennsylvania.

Recently, Homeland Hospice reorganized its bereavement counseling team after longtime counselor Brian Medkeff-Rose retired after 28 years of service. Noelle Valentine, MSW, LSW, now serves as the lead bereavement counselor and Alexis Conkle, MSW, provides administrative support while Noelle mentors her to learn the hands-on demands of the job. Alexis looks forward to taking on counseling duties as her time with Homeland progresses.

For Noelle and Alexis, the team partnership and their shared dedication to Homeland provides a strong foundation to help patients and families during their grief journey.

“Bereavement support is rewarding work,” Noelle says. “I’m humbled by the strength and compassion I learn from every family.”

While the steps of grief may form a pattern to healing, everyone’s process and timing is tied to his/her personal story. Through the shared understanding of loss, many people find comfort in Homeland’s bereavement support groups, while the individual process of handling heartache can often best be addressed through individual counseling. The duality of support needed on a pathway through grief is why Homeland offers one-on-one consultations and support groups.

While Alexis is new to her role, she has been part of the Homeland team since 2018 when she started as an intern. After earning her degree, Alexis was a social worker with Homeland before transitioning to the hospice bereavement team.

Alexis Konkle, MSW - Bereavement Team

Alexis Conkle, MSW

“I look forward to working directly with families and helping them through the challenges of grief,” Alexis says. “I admire the strong bonds the Homeland team forms with families, as it makes this work a calling and not a job.”

For many people, the grieving process has become more difficult because of social distancing measures in place through the COVID-19 pandemic. Noelle connects with clients via phone calls instead of in-person visits. During these calls, she not only focuses on the grief caused by loss, but the added loneliness of isolation.

During the winter months, Homeland’s popular men’s breakfast series and women’s luncheon series have been placed on hold. During the summer months, the groups met outside where they could socially distance and still spend time with one another.

For many people, comfort is found through the consistency of these support groups. It’s not uncommon for strong friendships to form during this time together. Support group sessions focus on the various stages and aspects of grief. Most importantly, the meetings provide a safe space for people to be around others who understand what they are experiencing.

Noelle and Alexis find their new partnership to be a rewarding learning experience. As Alexis learns new components of her position, her questions and observations spark a new perspective in Noelle. Together, the team is committed to providing the most comprehensive support possible.

“We understand healing takes time,” Noelle and Alexis remark. “We will walk with you through your bereavement journey.”

Homeland Hospice’s bereavement support program is available to the bereaved of Homeland’s patients as well as anyone in the community who is experiencing grief.

To learn more, please contact Noelle Valentine at Homeland Hospice at (717) 221-7890.

Brian Medkeff-Rose to Retire After Decades of Compassionate Leadership

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Brian Medkeff-Rose, M.Div., M.A., Bereavement Counselor at Homeland HospiceAt the end of October, Brian Medkeff-Rose, M.Div., M.A., Bereavement Counselor at Homeland Hospice, will retire after more than 28 years of compassionate leadership. During his time with Homeland, Brian has implemented innovative approaches to reaching and supporting the bereaved. His deep well of empathy and support has helped countless people find new purpose amidst the pain of loss.

Brian graduated from the Methodist Theological School in Delaware, Ohio. He was ordained by the Christian Church (Disciples of Christ), and obtained his clinical pastoral education from Bethesda Hospital in Ohio, which prepared him to work in acute care, outpatient care and long-term care, as well as elder services, home health and hospice care. Brian’s clinical pastoral work led him to Harrisburg and, ultimately, to Homeland Hospice. Homeland Hospice is a nonprofit hospice program that serves communities throughout Central Pennsylvania.

“I kBrian Medkeff-Rose at the Homeland Hospice 5knew immediately Homeland was where I belonged,” Brian says. “I’ve been proud to be part of a team approach to care. Social workers, physicians, nurses’ aides, volunteers – we have all worked together to help those in need.”

As a bereavement and spiritual counselor, Brian has used an out-of-the-box approach to create a path forward for individuals experiencing loss. Several years ago Brian launched the Men’s Breakfast and Women’s Luncheon Series, which provides a monthly platform for individuals to connect with others on a similar path. Through these events, strangers become friends by sharing a safe space to speak about their journey of grief.

In 2019, Brian helped organize “A Journey from Hops to Beer: The Grief Path” for individuals in Homeland’s bereavement program. At the event, Brian discussed the similarities in the journey of grief to the process of making beer. Both take time and patience. At the event, individuals at different points in the grieving process talked about their experiences and offered each other support.

Brian Medkeff-Rose decorating for Christmas“We never stop grieving,” Brian says. “The amount of time since the death of your loved one does not matter. It’s always okay to cry.”

In addition, Brian has helped incorporate messages about the grief process into Homeland Hospice’s Annual Memorial Walk and 10th Anniversary Event, “Guitars, Gifts & Gratitude,” held last November.

“I am so fortunate to have worked alongside of Brian,” says Noelle Valentine, MSW, LSW, Bereavement Counselor for Homeland Hospice. “He has given me the foundation to serve our patients and their families with a servant’s heart.”

At the core of Brian’s outreach exist a simple message of love, self-care and the acceptance of transformation as part of the grieving process.

“Brian’s love and passion for his work is contagious,” says Mary Peters, MSW, Assistant Director of Social Services for Homeland Hospice. “He will be greatly missed by our staff and hospice families.”

“It’s been a privilege to know our patients and families and support them through their life-changing journeys,” Brian adds. “They will always have a special place in my heart.”

Homeland Hospice’s bereavement support program is available to the bereaved of Homeland’s patients as well as anyone in the community who is experiencing grief. Bereavement support group meetings also are held on a rotating schedule throughout the year.

To learn more, please contact Homeland Hospice at (717) 221-7890.

Finding the Hope in Hospice … for 10 Years

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Myra Badorf, Assistant Director of Development for Homeland HospiceMyra Badorf is the Assistant Director of Development for Homeland Hospice and on August 16th celebrated her 10-year anniversary. Upon looking back, she shares her thoughts with us.

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“Caregiving often calls us to lean into love we didn’t know possible.” ~ Tia Walker, author

I’ve worked for Homeland Hospice for 10 years now … never on the front lines like so many of my colleagues, but never far from the heartbreaking stories of untimely and sometimes tragic deaths, to the beautiful descriptions of the passing of an elderly person who lived a good life full of love of family, success in a career, a strong faith and peace … even welcoming death in the end.

My mother is 89 and my father is 88, and my family and I are blessed to still have both in our lives. Plus, I have never had anyone close to me ever needing the services of hospice. But I too know that it is a matter of time. With two parents looking at the doorstep of 90, I expect it now, and I will welcome the support hospice services have to offer when that time comes.

Here at Homeland Hospice I have the good fortune of reading the letters and cards of thanks that we receive from the many family and friends of those we have cared for over the years. Many of them include a monetary donation as a way to express their appreciation and gratitude, for which we are thankful.

These letters make me proud of the people I work with—our nurses, social workers, aides, chaplains, volunteers. All of them deal with important life issues daily, never wavering from this calling of hospice. I don’t know what burdens they carry for our patients, how it effects their off hours, or their health, but what I do know—to do this, they must have what we refer to as “the heart of hospice.” You see, it takes a special person, especially in the medical field to do this kind of work. Nurses are trained to heal. They are also trained to solve problems—which is an essential skill for anyone providing hospice care. In most cases healing will not come, but the opportunity to ensure a peaceful, pain-free death, managing complicated symptoms … well, our staff are second to none.

“Death is not the enemy sir, indifference is! You treat a disease, you win, you lose. You treat a person, I guarantee you, you’ll win, no matter what the outcome.” ~ Patch Adams

Homeland Hospice’s Soup & Casserole Program

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By Laurie Murray, Volunteer Coordinator for Homeland Hospice

The end-of-life journey is a time when extra comfort and support is needed as patients and their families are often fatigued physically, emotionally and spiritually. A hospice caregiver is often faced with situations that can change daily or even hourly. Frequent medications, dressing changes, safety, toileting, feeding, and emotional support easily fills their day, and in many cases, their night too. In addition, there are situations in which a spouse or caregiver may never have prepared a meal. The patient is the one who always handled that daily task.

Homeland Hospice has found that for many patients and their families a simple home-cooked soup or casserole that can be taken from the freezer, heated, and enjoyed is a huge blessing. It is comfort for the belly! The meals are prepared by volunteers either working independently or as a group. Before Covid-19, our focus was having church groups prepare the meals. Now, there are people looking for opportunities to serve from their homes, so we are seeing more individual cooks becoming involved.

Some of our volunteers simply cook a little extra when they are preparing a meal for their own family. Church group often use the left-overs from a community or church meal to make a yummy dish or soup.

The meals are prepared in 8×8 aluminum pans, wrapped in aluminum foil, placed in a gallon freezer bag, labeled with the ingredients and reheating instructions and frozen. Volunteers then either contact Laurie to pick up a meal from them or the they are welcome to delivers it to the Homeland Hospice office. The meals are stored in a freezer at the office until it is delivered to a patient by hospice staff or by another volunteer, a “Casserole Courier.”

The meals do not remain in the freezer for long! With a census of over 200 patients, twenty meals can disappear very quickly. We are always accepting new cooks to assist with this program.

The Soup & Casserole Program is just another “extra” that is provided by Homeland Hospice. It helps in bring comfort to our patients, but also alleviates some of the stress from family caregivers.

Mary Beth, a faithful volunteer making soups and casseroles stated, “I’m so happy to help. All of the events of the world have made me feel helpless. This opportunity has once again made me feel helpful.”

Message from Dr. Rox

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With Dr. Rox’s help, Homeland is making a conscious effort to STOP the panic, anxiety, heightened stress levels, and frustration caused by the current state of our lives due to the pandemic.

Right now, she is encouraging everyone to thinking about the importance of boosting our immune system to fight viruses such as COVID-19 and the Flu. Research has proven time and time again that the body’s stress response systems are directly connected to the immune system and can influence what type of immune cells are made, where they go in the body, and how they function.

In other words, stress weakens your immune system.

People tend to focus on the conveniences they have lost, which heightens their stress levels. Dr Rox encourages everyone to use the power of mindfulness to help reduce stress and strengthen their immune systems.

She reminds us that mindfulness is a NON-RELIGIOUS practice.

“Mindfulness means maintaining a moment-by-moment awareness of our thoughts, feelings, bodily sensations, and surrounding environment, through a gentle, nurturing lens. Mindfulness also involves acceptance, meaning that we pay attention to our thoughts and feelings without judging them—without believing, for instance, that there’s a “right” or “wrong” way to think or feel in a given moment. When we practice mindfulness, our thoughts tune into what we’re sensing in the present moment rather than rehashing the past or imagining the future.”  (Greater Good Science Center of Berkeley University of California, 2020)

Try These Three Ways to Stop, Breathe, Listen, and Connect

Practice #1: Come back to your breath. Every time you learn a new fact about this virus, stop, take a deep, calming breath, and notice what is happening in your body. Where are you storing this new information? Breathe deep and release any tension you’re holding. Here’s a simple practice for letting go.

Practice #2: Find ways to connect. Social distancing is the compassionate response to the challenge before us, but physical isolation doesn’t mean disconnection. Write letters to your friends, hold video chat parties, call your neighbors, send love notes to family and friends who live far away. If you’re feeling isolated, try this connection meditation to recharge.

Practice #3: Offer loving-kindness to the world. Whether you’re someone who hasn’t yet connected with this specific mindfulness practice, you’ve tried it and it felt a little odd, or you’re someone who relies on this practice for connection and nourishment—now is the time to offer our deep love to the world. Here’s how you can create a loving-kindness practice that feels right to you.

MEDITATION SOURCES: www.Mindful.org

 


Roxane E. Hearn, PhD (Dr. Rox) is Homeland’s Employee Wellness Program Coordinator, Health & Wellness Psychologist and Personal Health Coach. To learn more about or contact Dr. Rox, please visit www.MyDrRox.com.

A Life of Serving Others Employee Spotlight: Reynaldo Villarreal

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Having grown up in the dry climate of Mexico, Reynaldo (Rey) Villarreal, chaplain for Homeland Hospice, reveres the rolling hills and green trees of Central Pennsylvania. For Rey, life with Homeland Hospice is another chapter in his story of serving others in their time of need. Homeland Hospice is a hospice program that serves communities throughout Central Pennsylvania.

Rey joined Homeland Hospice in January after working as a pastor for churches in El Salvador, California and Las Vegas. Rey’s wife, who is also a pastor, was raised in Pennsylvania. The couple relocated to the area to be closer to their family as they raise their children.

Rey was raised in Mexico where is father is a pastor and his mother leads programs for women and children run by the church. As one of five children, Rey worked beside his parents and siblings to help individuals and families in need of spiritual guidance and basic needs support, like food and shelter. Through their work, Rey and his family often encountered people associated with local drug cartels who stood in opposition of the church’s mission.

“We grew up learning how to stay safe from the cartels,” Rey says. “Receiving threats on our lives, having our cars stolen and being accosted in the streets was a way of life.”

Despite these challenging circumstances, Rey’s family remained in Mexico because of the significant need for their help and the small miracles they witnessed daily.

“It was an incredible experience to see someone leave the cartels for a life with purpose,” Rey adds. “It was affirmation of the power of faith.”

While working as a pastor, Rey loved his time with the elderly members of his congregation. He looked forward to learning about their families and life story. Rey often shared his love of music during his visits. He is an avid guitar player and singer. He knew if he ever had the chance to work with patients in hospice care, he would jump at the opportunity. For Homeland Hospice and Rey, the match of mission to talent and passion has been ideal.

A few months after Rey joined Homeland, the COVID-19 pandemic hit our region, limiting access to hospice patients in many nursing homes. Rey sees the grief and loss of families as they mourn the death of their loved ones during a time of social distancing.

As some restrictions have lifted this summer, Rey has returned to several nursing homes to spend time with patients during their end-of-life journey. He strives to go the extra mile in supporting staff and caregivers during this challenging time.

“I try to let everyone see the smile in my eyes since they can’t see it through my mask,” Rey says. “Now, more than ever, we need to connect with one another any way we can.”

Rey looks forward to the days when he can bring his guitar and sing to patients once again.

“Music has the power to brighten everyone’s soul,” Rey adds. “I can’t wait to give that gift to patients.”

Spiritual counseling is a component of Homeland’s holistic approach to health care. Counselors and chaplains respect each individual’s beliefs and offer support and encouragement. In addition, Homeland offers bereavement support to families for a full 13 months following the death of a loved one.

To learn more, please contact Homeland Hospice at (717) 221-7890.

Cheerleader, Friend and Advocate: Employee Spotlight on Laurie Murry

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laurie murry, volunteer coordinator at homeland hospice

Challenging times can bring out the best or worst in people. Some individuals focus on problems and uncontrollable circumstances, while others find opportunities to share their compassion with others.

Laurie Murry, volunteer coordinator for Homeland Hospice, works to find and spread light in the darkest of times. During COVID-19, her empathy for patients, volunteers and staff has been an inspiration when it is needed most.

In her position as volunteer coordinator, Laurie trains and places hospice volunteers according to their interests and in a manner that accommodates their busy schedules. Homeland Hospice is a nonprofit hospice program that serves communities throughout Central Pennsylvania.

Since the beginning of the COVID-19 pandemic, Laurie has found creative ways to connect with patients who are unable to see family and friends because of social distancing. Laurie created a card campaign through Volunteer Match, an online program that engages individuals in volunteer projects. Through the campaign, people were asked to create cards and write uplifting messages to hospice patients.

cards to lift homeland patients' spirits“There are good things happening in this world,” Laurie says. “Sending cards to patients is a great way to lift their spirits while also enabling people to take part in a positive activity during a difficult time.”

Within six hours of posting the volunteer opportunity online, Laurie had heard from families as far away as Hawaii, Florida and California. Many people wanted to engage their children in an uplifting project as a way of teaching about the power of the human spirit during adversity.

“When one door closes, Laurie finds a way to open a window,” says Debbie Klinger, RN, director of Homeland Hospice. “Patients might not be able to see visitors, but Laurie has found a way to make them feel important.”

Laurie’s card campaign was so successful, she had to remove the opportunity from Volunteer Match after a few short hours. Based on the outpouring of support, patients will receive cards over the next several weeks.

The impact of COVID-19 has placed significant burdens and worries on the shoulders of the frontline workers at Homeland Hospice. During this time, Laurie partnered with her friends to create morale booster packages with cards and small gifts for nurses and aides. Recipients of the anonymous gifts were overwhelmed by the show of encouragement and appreciation.

To connect with volunteers who are currently unable to help due to safety precautions, Laurie created a video of the hospice team in their masks with signs of support. The video served to remind volunteers they are appreciated and missed.

“Laurie is always looking for ways to make an impact,” says Myra Badorf, assistant director of development for Homeland Hospice. “We’re grateful for the impact she makes on our lives and those of our patients and volunteers.”

For more information about Homeland Hospice and volunteer opportunities, call (717) 221-7890.

A Decade of Dedication: Meet Tera and Alice

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One of the most precious commodities we have in life is time. During an average week, we give 40 hours or more of our valuable time to our job. The fortunate are able to combine their career with their passions and interests. The blessed hear a calling to non-profit-based work, and find gratification in being able to stop counting hours and start changing lives.

Alice Kirchner, Strategic Planning and Special Projects for Homeland Center and Homeland at Home, and Tera Quarcco, Certified Nursing Assistant (CNA) for Homeland Hospice, are two such individuals whose paths have led them to fulfill a calling to support the compassionate work of Homeland. Alice and Tera have each worked for Homeland for more than 10 years.

As a CNA, Tera is part of the Homeland Hospice team providing direct care so patients and their families can make the most of their time together. Homeland Hospice is a hospice program that serves communities throughout Central Pennsylvania.

Tera believes her work is a true calling and cherishes the bonds she has formed with patients and families.

“Every patient has a special place in my heart,” Tera says. “It’s a privilege to help families find comfort and peace during an end-of-life journey.”

Like Tera, Alice felt a calling to this mission. After she retired in 2009 from a career with IBM, Alice became a hospice volunteer. At the time, Homeland Hospice was a newly formed outreach program of Homeland Center. She immediately loved the patients, families and staff. After two years, Alice was hired part-time as a bereavement coordinator.

“This is where I wanted to be,” Alice says. “My heart was dedicated to the work of hospice.”

Alice studied thanatology to understand the spiritual, social and human behavior aspects of end-of-life care. This education, along with her experience in strategic planning, led her to her current role with Homeland Hospice and Homeland Center six years ago. Today, Alice is working to ensure Homeland serves the needs of the community for the next 150 years.

“Everything I have ever done in my career has led me to where I am at Homeland,” Alice adds. “I love this work.”

Homeland Hospice is a hospice program that serves 14 communities throughout Central Pennsylvania by providing end-of-life care either in a person’s home or wherever they reside, including nursing facilities. Homeland also provides bereavement support to families for a full 13 months following the death of their loved one. This service is available to anyone in the community who is experiencing grief.

To learn more, please contact at Homeland Hospice at (717) 221-7890.

From Caregivers to Friends: The Big Four

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Friends are like four-leaf clovers: Hard to find, but lucky to have

It started with a song and ended with a tribe of four. “The Big Four,” as they like to be called, met when Pat Taksen’s husband, Arne, received Homeland Hospice care from 2016 to 2018. An Army veteran, Arne died on September 11, 2018, a day of remembrance in our country, which coincided with the start of the Jewish New Year. Homeland Hospice is a hospice program that serves communities throughout Central Pennsylvania.

Pat’s Homeland team of support included Amy Zegers, RN case manager; Laurie Bassler, social worker; and Angelo Evans, Certified Nursing Assistant (CNA). During their time together, the group formed a remarkable bond while loving and caring for Arne.

“The first time we met, Arne serenaded me with the song ‘Once in Love With Amy,’” Amy says. “I knew I was meeting someone special.”

Arne, a lover of conversation, made the most of his time with his Homeland team. Pat often taught them Yiddish so Arne could quiz the team on what they had learned. He enjoyed sharing highlights from his five-decade career as the owner of D&L Distributing Co., a coin operated amusement business in Harrisburg. In retirement, Arne started NJG (Nice Jewish Guy), a successful driving service.

“Arne could make any story into an adventure,” Amy adds. “He never missed an opportunity to share his life experiences with us and bring a smile to our faces.”

During Arne’s 21 months of hospice care, he battled cancer and dementia. As the dementia progressed, Arne wasn’t able to cognitively understand the toll cancer was taking on his body. The Homeland team worked closely with his family to identify changes in his physical behavior. Together they helped Arne pinpoint the source of his symptoms. He often used drawings to communicate his pain and discomfort.

“The Homeland team welcomed me with open arms,” Pat says. “We became as close as family in the way we cared for Arne and for each other.”

Through Arne’s end-of-life journey, he left a legacy in the people he brought together to care for him. Following his death, The Big Four continues to meet for dinner, which include sharing memories of Arne. Most recently, they gathered to honor the one-year anniversary of Arne’s death and the unveiling of his tombstone.

“Some people come into our lives for a reason and some for a season,” Amy says. “I’m so blessed Arne and Pat Taksen came into my life.”

Homeland provides a full continuum of services to care for patients, and to support families, as their needs change.

Homeland Hospice teams are comprised of a registered nurse case manager, hospice medical director, attending physician, volunteer coordinator, social workers, counselors, home health aides and others. All team members are patient- and family-focused.

For more information, call Homeland Hospice at (717) 221-7890.