Homeland Hospice Named 2023 Hospice CAHPS Honors Recipient by HEALTHCAREfirst

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FOR IMMEDIATE RELEASE:

hospice honors logoNational honor distinguishes Homeland for quality care for patients and caregivers.

Homeland Hospice, a nonprofit hospice program that serves communities throughout Central Pennsylvania, has been named a 2023 Hospice CAHPS Honors Award recipient by HEALTHCAREfirst, a national provider of services for hospice and home health agencies.

The Hospice CAHPS Honors Award recognizes agencies that continuously provide a positive patient experience and high-quality of care as measured by the patient and caregiver point-of-view. The award acknowledges the highest performing agencies by analyzing their results of the Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, a nationally recognized tool that hospice agencies use to assess and improve patient care and patient and caregiver satisfaction.

Kristine Crockett, RN, CHPN, director of Homeland Hospice“Receiving this honor is a testament to the dedication of our entire care team,” said Kristine Crockett, RN, CHPN, director of Homeland Hospice. “We are passionate about providing hospice patients and their caregivers with the best possible care experience so they can make the most of every precious moment together. While this award is very meaningful to us, what truly motivates is the difference we make in the lives of our patients and families. That is what gives us the greatest sense of fulfillment.”

Ronda Howard, vice president of revenue cycle and CAHPS at HEALTHCAREfirst, said, “We began our Annual Hospice Honors Award program more than ten years ago as a way to highlight those agencies that are truly leading the way in providing and demonstrating quality patient care. We congratulate Homeland Hospice on their success.”

Homeland Hospice provides end-of-life care in a person’s home or wherever they reside, including nursing facilities, throughout South Central Pennsylvania. The program helps patients live as fully and comfortably as possible by providing symptom and pain relief; care services and therapies; spiritual support; and on-call support.

Homeland Hospice is the only hospice agency in the region to offer an in-home relief program to patient families. Homeland also provides bereavement support to families following the death of their loved one.

Homeland Hospice is part of Homeland at Home, a community outreach program of Homeland Center, which provides a full continuum of home-based services to care for patients and to support families as their needs change. In addition to hospice care, Homeland at Home services include Homeland HomeHealth (in-home physician-ordered medical treatment), Homeland HomeCare (in-home non-medical daily living assistance) and Homeland Palliative Care (comfort and relief from the symptoms and stress of serious illness).

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Homeland Unveils Tribute Medallions at a Special Ceremony in May

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Homeland unveiled its Tribute Medallions at a special ceremony held in May atvisitors at the tribute medallion unveiling event Homeland Center in Uptown Harrisburg. The Tribute Medallions along with a special plaque about Homeland are displayed on the iron fence that surrounds the facility. The zinc metal medallions are a tribute to loved ones who received Homeland services as well as recognition of those who make a difference through their volunteerism and dedication to Homeland.

The event included a special blessing from Todd Carver, MDiv, BCC, Homeland Chaplain, and remarks from Noelle Valentine, MSW, LSW, Homeland’s Lead Bereavement Counselor, about Homeland’s dedication to serving families through its outreach efforts. Following the remarks, guests toured the path along the fence to see the medallions and were invited to tour Homeland Center.

“The Tribute Medallions memorialize loved ones and represent the unity of Homeland’s work,” Noelle says. “Through Homeland Center and our outreach efforts we have a special connection with the names and families associated with each medallion.”

The Tribute Medallion initiative was launched at Homeland Hospice’s 10th Anniversary Celebration in November 2019. At the event, Louetta Romberger of Millersburg purchased two Tribute Medallions in remembrance of her husband, Stanley Romberger, and mother, Francis Shoop, who received hospice services. When Homeland began assisting the family, Stanley was living at home and Francis lived a short distance away. As his health began to decline, Stanley entered a nursing home. Francis soon followed and resided in the same nursing facility. After Stanley died in 2018, Francis moved into Louetta’s home. With the help of Homeland, she cared for her mother until her passing in 2019.

“I will always appreciate the care we received from Homeland,” Louetta says. “The support was beyond my expectations.”

At the event, Louetta toured Homeland Center. Along the way, she noticed a pianist playing on the baby grand piano in the dining room. Homeland frequently invites guests to perform for residents over lunch and dinner. She asked if her 13-year-old grandson Elliott could play. He returned several weeks later and entertained the residents.

For Louetta and families throughout central Pennsylvania, Homeland is personal. Through its work, tribute in memory of Frances Shoop and Stanley RombergerHomeland has the privilege to care for families and their loved ones during their changing life circumstances. The Tribute Medallions and Homeland’s outreach efforts will continue to grow as the needs of our community evolve.

“We will continue to offer Tribute Medallions for families to memorialize their loved ones,” Noelle says. “Every name and every medallion will forever be an important part of Homeland’s history.”

Since Homeland Center began as the “Home for the Friendless,” more than 155 years ago, it has been – and will always be – a place for friends, family and the community to find respite and support. Every time someone enters Homeland, the first thing they see is a beautiful iron fence with the names of loved ones on tribute medallions. Each name has a story and is part of Homeland’s history.

For more information, click here or call Myra Badorf at Homeland Hospice, (717) 221-7890.

Queen of the Camper: Sharon Clark Conquers the Challenges of Grief

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queen of the camber embroidered ball capTitles of skill are not given. They are earned from hard work and perseverance. For Sharon Clark of Harrisburg, the title “Queen of the Camper” was bestowed upon her by her sister as Sharon found inner-strength during her yearlong journey of grief following the death of her husband. Along the way, Sharon formed new friendships and found comfort through support from Homeland Hospice, a nonprofit hospice program that serves communities throughout Central Pennsylvania.

Sharon grew up camping with her family and loved the quiet connection with nature and those she loved. She shared this passion with her beloved husband Greg and their two sons. Family vacations meant packing up for a trip in the great outdoors. For Sharon and Greg, camping was a way of life and their dream for retirement. This plan changed when Greg died of lung cancer in February 2022.

As the weeks and months passed following Greg’s death, Sharon walked through life in a daze. Every day she put one foot in front of the other trying to define her life without her husband. She was determined to continue camping and learn how to manage their 37-foot fifth wheel camper.

Sharon Clark posing with her camper“I had only driven the truck and camper a few times with Greg,” Sharon says. “I relied on my notes and memories of past trips.”

Sharon’s first trip was to a campground in Lancaster with her sister and extended family members, followed by several small solo trips. There were hiccups along the way as Sharon tackled driving the large camper, maintaining its mechanical needs and hooking it up for electrical and sewer services at the campgrounds she visited.

“I needed help backing up the camper,” Sharon jokes. “Family members, friends and my pastor often came to my aid.”

Sharon continued to take brief outings each month despite the challenges of the camper and her loneliness without Greg. At the sixth month anniversary of Greg’s passing, Sharon reached out to Noelle Valentine, MSW, LSW, Homeland’s Lead Bereavement Counselor.

Noelle connected Sharon to several bereavement groups offered by Homeland. Sharon attended the Ladies Luncheon series, for women who have lost a loved one, group therapy, and Homeland’s Annual Picnic. Sharon pushed herself out of her comfort zone and shared her grief with others.

“Sharon was trying to recreate her life without her husband,” Noelle says. “She was overwhelmed with stress and worry.”

To the outside world, Sharon appeared to be doing well, but her heart was heavy. As 2022 ended and a new year approached, the culmination of her grief took hold of her. It is common for grief to take hold several months after a loved one’s passing when the reality of everyday life sets in. This is often more challenging for people who planned to live out their golden years with their spouse.

“I could exist, but I wanted more,” Sharon says. ‘I wanted a way to live life again.”

Around the same time, the camping trailer weighed heavily on her mind. Camping was a salve to her wounded heart but the responsibility of the trailer caused significant stress with each trip.

Sharon decided to attend the RV Show at the Farm Show Complex to research alternative campers. She found one that perfectly suited her needs. It was a much smaller camper which she could easily drive without the need for a truck. It would give her the freedom to camp whenever and wherever she liked. This purchase would also mean giving up the camping trailer she shared with Greg. Her time with her bereavement group gave her the strength to acknowledge the happy memories she shared with Greg, and say goodbye to the camper.

“I felt brave making this decision,” Sharon adds. “My new camper was a big step forward for me.”

The timing of this decision took place during Lent, which is a solemn Christian religious observance leading up to Easter. Sharon is a thoughtful, prayerful and introspective woman who takes this holy time to heart. As she was finding strength to make difficult decisions, she was also growing in her spiritual journey.

“I began to believe again that God is love,” Sharon says. “The raw pain and anger is gone, and I have accepted what happened. I am ready to live my life again.”

As summer hits central Pennsylvania, Sharon Clark – survivor, risk-taker and “Queen of the Camper” – is ready to hit the open road and take on new adventures.

Homeland Hospice’s bereavement support program is available to the bereaved of Homeland’s patients as well as anyone in the community who is experiencing grief.

To learn more, please contact Noelle Valentine at Homeland Hospice at (717) 221-7890.

Afternoon Tea Party Fit for Royalty

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homeland's tea party

Afternoon tea is a quintessential English custom and fashionable social event. It is a time to pause in the afternoon for refreshments, petite sandwiches, desserts and conversation with friends. Homeland Center residents recently donned handmade fascinators or boutonnieres for a special tea party hosted by Homeland Center’s Board of Managers, which is led by 17 women dedicated to the quality of life at Homeland.

For Nancy, a resident for over a year, the tea party was among many social activities she enjoys at Homeland. Nancy moved to a personal care suite at Homeland after she began experiencing weakness and worrying about the possibility of a fall or injury.

Prior to becoming a Homeland Center resident, Nancy was no stranger to the high-quality care and compassion delivered through Homeland. In the early 2000s, Nancy’s father and stepmother were residents of Homeland for over six years. Nancy visited them often and was impressed by the attention and support they received. This made her decision to move to Homeland an easy one.

“I saw the organization in action firsthand,” Nancy says. “I knew when the time was right, I would choose Homeland.”

Like Nancy, many of the tea party guests raved about their busy social schedules at Homeland. All activities are created with the residents’ quality of life in mind. Social activities not only engage residents with each other; they also help residents build personal bonds with Homeland staff and volunteers.

Homeland Center’s Board of Managers is led by Alicelyn Sleber, who has graciously volunteered at Homeland for over eight years. Alicelyn and the Board work directly with Aleisha Arnold, Homeland Center’s Director of Activities and Quality Assurance. The Board and staff base their events on conversations with residents. Many activities like various genres of entertainment and visits from food trucks are held at Homeland, while others involve outings to local destinations and attractions.

When the idea of an afternoon tea was proposed, Alicelyn and Aleisha researched area tea houses as potential venues. Based on the overwhelming interest in the event, the group decided to hold the tea in Homeland Center’s main dining room.

homeland's tea party

“Homeland is our resident’s home,” Alicelyn says. “We decided to bring a formal, classy event to them so everyone could be part of the fun.”

Flowers, delicious specialties and live piano music transformed the dining room into a formal setting suitable for royalty. Over conversations, guests discussed the next game of bingo – a crowd favorite – as well as special past and future events.

“We try to plan special events monthly or add to an event already planned,” Alicelyn adds. “This gives everyone something to look forward to attending.”

During the holiday season, inclusive celebrations are held with all residents, faiths and traditions in mind. As the summer months begin, the ever-popular French Fry truck day is planned along with an ice cream social and summer picnic. These events are in addition to weekly happy hours held on Fridays and various games and activities held on a regular basis.

“It is a privilege to spend time with our residents,” Alicelyn says. “I can see the gratitude in their eyes.”

Homeland’s Board of Managers is deeply rooted in the organization’s history. Homeland was founded in 1867 as the “Home for the Friendless” to serve families impacted by the devastation of the Civil War. At the time, the board served to connect with families in need through activities and engagement. More than 155 years later, the mission of the board of managers remains relatively unchanged. In fact, the Board of Managers was formed and continues to be led solely by women.

“I am honored to work alongside dynamic and caring women,” Alicelyn says. “Everyone has gifts and we all share what we can.”

Homeland Center offer levels of care including personal care, memory care, skilled nursing and rehabilitation. Homeland also provides hospice, home care, home health and palliative care services to serve the diverse and changing needs of families throughout central Pennsylvania.

For more information about Homeland Center, call 717-221-7900.

Inaugural Class Graduates from Homeland’s Nurse Aide Training Program

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CNA Training Graduation graduate and teacher posing together

Graduation days are special for graduates and everyone involved in their learning. Getting to the “big day” takes hard work and sacrifice by students and support from family members. Graduation also is a time for educators to celebrate the success of the learning process. Homeland Center recently held its first graduation day from its accredited Certified Nursing Assistant (CNA) program.

“We are very proud of our first class of graduates,” says Kathy Kuchwara, RN/Clinical Instructor. “CNAs are the backbone of our work.”

In 2019, Homeland began developing its own Nurse Aide training program to develop current talent at Homeland as well as recruit and train new employees interested in becoming CNAs. Prior to this, Homeland used a program provided by an outside entity. Homeland staff members Dawn Mason, Quality Assurance CNA Manager, and Nicol Brown, Chief HR and Corporate Compliance Officer, worked with a health care education consultant to create a program specifically designed to meet Homeland’s core principles and values, while meeting the accreditation guidelines established by the Pennsylvania Department of Education. This was a comprehensive and focused effort slowed only due to the Covid-19 Pandemic.

“Our program is stringent and demanding,” Kathy adds. “It takes focus and dedication to complete the course.”

Homeland offers two CNA training sessions. Kathy leads a three-week session during the day with extended hours. Raechelle Sanford, RN/Clinical Instructor leads a five-week evening class. The flexibility of sessions provides options for students who are working at the same time as they are pursuing this important education advancement.

Prior to starting the course, prospective students meet with Dawn Mason, QA CNA Mgr/Program Administrative Assistant, to assess their skill level, interest, and level of compassion they have for others. This is to ensure that not only the CNA profession is a good fit, but they have a heart and ability to mesh with Homeland’s organizational culture. The goal is to provide a pipeline of committed CNAs to share their time and talents with Homeland. Once accepted, students begin the course. Kathy and Raechelle offer a fast-paced and intense curriculum to mirror the pace of daily work and social interactions required of a CNA.  The curriculum also includes Classroom and Clinical instruction, along with tests, mid-terms, a final exam, and a clinical skills assessment.

Upon successful completion, the students attend a graduation ceremony, complete with caps, gowns, and family attendance. Graduates must then schedule and pass a written exam and a skills exam administered by the Commonwealth of Pennsylvania, to obtain their official certification.

Homeland has completed two training sessions and has more planned to keep up with the high demand for CNAs. The pandemic coupled with the aging Baby Boomer generation have caused the need for CNAs to skyrocket.

For Kathy, the Nurse Aide Training Program is a true labor of love. She has worked for Homeland for more than 18 years and has deep admiration and love for the residents she has worked with during her tenure. While Kathy has technically retired from her career at Homeland, she continues to work part-time on the CNA program to help more students reach their career aspirations.

“Homeland is always in need of talented CNAs,” Kathy says. “Compassion is the key to success.”

Homeland Center, which occupies a full block in uptown Harrisburg, is a licensed not-for-profit Continuing Care Retirement Community offering exceptional personal care, skilled nursing care, memory care and short-term rehabilitation. Homeland consistently receives CMS’s highest recognition for quality care, staffing, and safety – ranking it among the best in the country.

For more information on the CNA training course, contact 717-221-7797.